Welcome to the Cold Craft internet specials page. We are able to keep our service costs down by having you provide a little information about your equipment and exactly what you need from us. This eliminates the additional step of data entry by our office personnel and also reduces the chances of altered or missing data. Fields with an asterisk next to them indicate required information. For example, one of the ways we are able to offer you a discounted service rate is when you provide information on the make, model and serial number of your equipment.

Cold Craft Policy regarding the use of personal information

All data provided to us will be used solely by Cold Craft and not shared with other businesses.

Tell Us About Your Equipment

The nameplate on the furnace is sometimes on the outside of the unit. Other times it will be inside a hinged lid on the furnace.

Other than your contact information, make, model and serial number are the most important information you can provide to us. Its very hard for us to offer the lowest service charges when we have to collect this data because it forces us to stock a much larger inventory of parts and filters. Without this data it increases the number of trips we need to make to our suppliers and forces us to raise prices to cover the additional labor cost.

This information is located on a metal nameplate or a paper sticker. This information is sometimes inside a hinged door on the furnace. Sometimes it is on the outside of the furnace.

If you have central air conditioning the information can be found on the condensing unit (the box outside that blows hot air in the summer). Here are some examples of where nameplate information can be found.

The next question is very important to us for scheduling purposes.

If entering any information below, please be sure that the Unit # Description field is filled out.
Otherwise, all the unit information for that unit will be ignored.

Note: If your equipment has nothing wrong with it you should check preventive maintenance. If it is making noise, not functional, giving off smoke or fumes or not operating properly, check emergency service call. Please note that we cannot perform maintenance if your equipment is not running properly. It needs to be repaired first. No diagnosis is performed on a preventive maintenance. If you want to know what is wrong, this is an emergency service call. Preventive maintenance is not urgent and is scheduled in the next available time slot. Emergency service is usually something that is needed right away not later

Overtime charges will apply to all weekend or after hours service call requests. subject to availability.   

Our standard furnace preventive maintenance features our famous Cold Craft level of service and includes:

Data collection for furnace, Cycle and test system to verify operation, Cycle and test system to record data, Inspect and replace filter (Includes higher efficiency pleated filter), Measured amps, Inspect and grade heat exchanger, Inspect and grade inducer fan motor, blower system, control board, burner flame rod condition, flue condition, overall duct system, Thermostat, make applicable recommendations and pricing when repair issues are found. Additional diagnostic and maintenance work may be provided depending on equipment and technical findings. Preventive maintenance does not include performing repairs.

*I agree to the Terms of Service